Live Overview

WIZSTAR digital human live streaming enables the configuration of 2D real-person virtual anchors, paired with automatically generated anchor scripts and live room decoration backgrounds, forming a complete and vivid live room setup. After building the digital human live room on the platform, you can stream to external live stream platforms to start live streaming.

Tool preparation: Google browser, Wizstar live streaming permissions, OBS, virtual microphone

Computer memory requirements: Recommended computer running memory of at least 16GB, otherwise it may lag and crash [Graphics card: 1080 / 2070 / 3060 or above; CPU: i9 all series / i7 9700K or above / AMD 3600x or above].

Users can purchase a live streaming membership separately on the Wizstar website to unlock live streaming privileges. The purchase method is as follows:

Note: Live streaming service subscription is a separate, high-priced value-added service and is not included in the regular membership package.

• Purchase Entry: Click the membership entry in the lower left corner, then click the "Live Streaming" button on the top card → "Activate Now". The page will automatically redirect to the live streaming subscription page, where users can choose to purchase a subscription.

• Supports two purchase methods: Monthly Plan, Yearly Plan.
• Payment Channels: Stripe is available for payment.
• Payment Methods: Supports Link Quick Pay or bank card payments (JCB, Visa, Mastercard, Amex)

• Purchase Successful: For users who have already activated live streaming, the system will display "Active Live Streaming" and the live streaming function's validity period; the purchase entry will not be displayed.

Please ensure your computer has Google Chrome installed, and in Settings - Privacy and Security - Site Settings - Allow Pop-ups and Redirects. Note: Only Google Chrome can be used; other browsers are not compatible. Download link: https://www.google.cn/intl/zh-CN/chrome/

a. Please download the latest version from the official website and complete installation: https://obsproject.com/

b. Through the following operation process, you can rename the OBS virtual camera to "logitech c100e"

c. Modify virtual microphone permissions: Download the following file, open the file and find VBCABLE_Setup_x64 to open and install

d. Then click the button, and finally make the button status change to "Remove Driver" status;

e. Unused audio devices can be disabled first, and then the system's audio will be re-input through this virtual microphone

Enter Wizstar 【Live Rooms】, click 【Create Live Room】, select 【Live Room Language Type】, select 【Other Platforms】 for the live stream platform, then click 【Add Explained Products】

Fill in the required fields (*) as needed, add products, confirm product price and currency

The live stream platform defaults to 【Other Platforms】, fill in specific product information according to the prompts; product links and IDs can be filled in randomly;

After adding products, you can select a 【Public Avatar Gallery】 image or a successfully cloned 【My Avatars】 below to start your own live room;

Customers can select the 【Script】 tab, fill in the digital human's speech scripts at the corresponding positions. It is recommended that each product's script has diversity. The corresponding content can also use existing voices from the Public Library or self-cloned digital human voices;

Customers can select a digital human voice in the 【Script】 tab

a. Public Voices: You can directly select voices in the 【Public Voice Gallery】

b. Cloned digital human voices: After selecting 【My Voices】, select a successfully cloned voice; if you want to clone a new voice, click 【Create a digital human voice】 to jump to the 【Assets → Voice】 page for cloning.

c. Cloning process: Upload an audio or video segment longer than 10 seconds to clone a new digital human voice.

Customers can select a digital human image in the 【Digital Human】 tab

a. Public Library Avatar: You can directly select digital human images in the 【Public Avatar Gallery】

b. Cloned digital human images: After selecting 【My Avatars】, select a successfully cloned digital human image; if you want to re-clone, click 【Create】 to jump to the 【Assets → Digital Human】 page to re-clone a digital human image.

c. Cloning process: Users can select 【Real-World Avatars】 or 【Green Screen Avatars】, and upload a video according to the requirements for digital human image cloning.

a. After entering the live room, customers can select the live room decoration style in the Public Library 【Template】, and edit the live room text in 【Component】

b. Customers can select images or videos as live room materials, or upload materials according to their own needs to decorate the live room; materials can also be replaced during editing

c. Create Cut Scene: Customers can select a video as a new scene cut

After completion, click 【Complete】 in the upper right corner to return to the Wizstar backend main page, click 【Go Live】 to begin live streaming;

After completing the live room creation, the live start process is divided into: Live Start Diagnosis → Compose Screen → Configure Streaming Information → Start Streaming.

After clicking 【Go Live】, the system will automatically perform live start diagnosis:

• Diagnosis content: Live Platform Verification — confirm whether the live stream platform and script platform are consistent (both are Shopee).
• After verification passes, click 【Next Step】.
• Verification fails: Red text prompt 【Live stream platform and script platform are inconsistent, please adjust and retry】.

After verification passes, click 【Start Composing】, the system will automatically compose the digital human live streaming screen.

By default, select Start Live with Streaming Assistant, then copy the Live Stream URL in the Live Control, as shown in the operation diagram:

Note: If streaming fails, please stop the live stream and restart

Add a media source in OBS sources, and paste the Live Stream URL copied from the previous step into OBS. After completion, you can click to start the virtual camera.

Click 【Live Control】 on the Wizstar backend main page, the following image will appear, click 【Stop Off-site Live Streaming】 in the upper right corner of the page to end the live stream.

Wizstar supports real-time interactive Smart Reply, where users' questions in the real-time comments are intelligently replied to by the digital human anchor in real-time. This operation can effectively avoid recording detection and improve user experience. This feature can be enabled by checking the "Smart Reply" when starting a live stream.

WIZSTAR has integrated with Shopee Open Platform API, supporting merchants to use digital humans for live streaming on the Shopee platform through one-click authorization. Compared to traditional OBS streaming, after integrating with the open platform, there is no need for third-party plugins to capture comments, greatly simplifying the live start process and making the live stream connection more stable.

Currently supported sites: Taiwan (TW), Indonesia (ID), Thailand (TH)

Supported authorization roles: Seller anchor, Affiliate anchor

Prerequisites:

• Already have a store account on the Shopee platform, and the store has live streaming permissions activated
• Have contacted operations to activate WIZSTAR overseas live streaming permissions
• Need to use Google Chrome for operations

Before live streaming, you need to complete the binding authorization between your Shopee account and WIZSTAR. There are two authorization methods: Wizstar live stream backend main page authorization, Other authorization

Method 1: Wizstar live stream backend main page authorization

In the Wizstar live stream backend module, click the dropdown arrow of account login, select 【Go to Authorize】

Method 2: Other authorization

During the live room creation process, select 【Other Platforms】 for the live stream platform, then click 【Go to Authorize】

The page will automatically redirect to the Shopee official login page. Please log in using your Shopee account (phone number/email + password) and complete phone verification code verification.

• Note: If you close the window or return without action during the login process, the system will prompt 【Authorization failed, please retry】, and you need to repeat the operation.

After successful login, the page will automatically redirect to the authorization confirmation page. Click on "Confirm Authorization".

• Authorization successful: Prompt 【Authorization successful, returning shortly】 and automatically redirect back to the WIZSTAR page.
• Authorization failed: Prompt 【Authorization failed, please retry】, please repeat the operation.

Note that after account authorization, all selected sub-accounts on Shopee will be listed. Select the sub-account you want to broadcast from and click the switch button. Authorization is successful only when the account displays "currently logged in." In the pop-up window, select the sub-account you want to broadcast from, click "Confirm Authorization," and then select the authorization period in the pop-up window to complete the authorization.

*Note: The pop-up window only displays sub-accounts that have already been granted live streaming permissions.

1. One-to-one binding: 1 Shopee account can only be authorized and bound to 1 WIZSTAR account at the same time. If the same Shopee account is re-authorized on another WIZSTAR account, the original account's authorization will automatically become invalid and needs to be re-authorized.

2. Authorization validity period: The authorization is valid for 365 days. After expiration, the system will prompt 【Authorization expired, please re-authorize】. Please complete the above authorization process again at that time.

3. After authorization is complete: Your Shopee account nickname will be displayed in the account list, indicating that the authorization binding is successful.

Enter Wizstar 【Live Rooms】, click 【Create Live Room】, select 【Live Room Language Type】, select 【Shopee】 for the live stream platform

Note: This product information is only used as reference information for live streaming scripts and Smart Reply

After successful authorization, WIZSTAR will automatically pull product information from your Shopee store, including:

• All products currently on sale in the store
• Product list used in the last live stream

Synchronized product fields include: Product ID, product name, price (discount price displayed first; if no discount, original price is shown), Product Image and Product Detail Images, etc.

• Important note: Shopee products cannot be created, edited, or deleted on the WIZSTAR side. To manage products, please go to Shopee Seller Center.
  • Click Create Product → Prompt "Please create products in Shopee Seller Center"
  • Click Edit Product → Prompt "Please edit products in Shopee Seller Center"
  • Click Delete Product → Prompt "Please delete products in Shopee Seller Center"

For more details on the process, refer to: Wizstar Other Platform Live Streaming Steps > Set Up Live Room

After product synchronization is complete, select a digital human and voice from the Public Library, or use your own cloned digital human image and voice.

For more details on the process, refer to: Wizstar Other Platform Live Streaming Steps > Set Up Live Room

After entering the live room, you can select decoration style Template from the Public Library, or upload custom materials for decoration according to your needs.

For more details on the process, refer to: Wizstar Other Platform Live Streaming Steps > Set Up Live Room

Fill in the digital human anchor's speech scripts at the corresponding positions. Shopee live streaming supports multi-language creation, the system will provide corresponding language options (Traditional Chinese, Indonesian, Thai, etc.) based on your authorized region. It also supports using AI to automatically generate multi-language scripts.

• Suggestion: Fill in as much text as possible. It is recommended that each product's script has diversity to improve the richness of live stream content.

The Shopee live start process is divided into three steps: Live Start Diagnosis → Compose Screen → Create Live Room and Start Streaming.

After clicking 【Go Live】, the system will automatically perform live start diagnosis:

• Diagnosis content: Live Platform Verification — confirm whether the live stream platform and script platform are consistent (both are Shopee).
• After verification passes, click 【Next Step】.
• Verification fails: Red text prompt 【Live stream platform and script platform are inconsistent, please adjust and retry】
• Note: Shopee live start does not require filling in the live room ID, nor does it require product information verification.

After verification passes, click 【Start Composing】, the system will automatically compose the digital human live streaming screen.

After screen composing is complete, the system will perform the following operations:

1. Upload live room cover: The system will automatically pull the live room cover set during the creation phase for upload.

• Cover requirements: 1:1 ratio, size not exceeding 5MB, only supports jpg/jpeg/png/gif formats.
• The system will save the previous cover record. You can choose to use it directly or re-upload.

2. Create Live Room: The system automatically calls the Shopee API to create the live room.

3. Auto streaming: After the live room is successfully created, the system automatically starts streaming, and the live stream officially begins.

• Difference from Other Platforms: Shopee live streaming is directly created and streamed by WIZSTAR, no OBS streaming needed, and no need to manually copy Streaming URL — the entire process is automated.

Click 【Live Control】 on the Wizstar backend main page, the following image will appear, click 【Stop Off-site Live Streaming】 in the upper right corner of the page to end the live stream.

Shopee live streaming also supports the Smart Reply function. Since WIZSTAR has integrated with the Shopee open platform, real-time comment data will be obtained directly through API, without the need to install additional comment capture plugins.

Usage Method

Enable the 【Smart Reply】 function during creation.

1. After live streaming starts, the digital human will automatically read Shopee live room real-time comments, and provide real-time intelligent replies.

• Difference from Other Platforms: When live streaming on other platforms, you need to install comment capture plugins, while Shopee live streaming directly obtains comment data through the official API, making it simpler to operate and more stable to connect.

After live streaming starts, you can view the following Live Real-time Data in the WIZSTAR Live Control:

Shopee live streaming supports the product pop-up card function. When the digital human is explaining a certain product, that product will automatically be pinned and displayed in the live room:

• Start explanation: When the digital human starts explaining a product, WIZSTAR automatically sends a pinning instruction to Shopee, and the product will be displayed as a pop-up card in the live room.
• End explanation: When the product explanation ends, WIZSTAR automatically sends an unpin instruction, the pop-up card disappears, and it automatically switches to the next product's explanation and pinning.
• This function is fully automated and requires no manual operation.

To ensure live streaming stability, WIZSTAR automatically performs authorization status checks during Shopee live streaming:

Polling Rules

• From the live start, the authorization status is automatically checked every 5 minutes.
• If a check finds that the authorization has expired (API returns expired or timeout ≥ 5 seconds), an expiration prompt will be triggered.

Authorization Expiration Prompt

If the authorization expires, the system will notify you through a popup or SMS. Please pay timely attention to popups or SMS to avoid unstable live stream conditions.

1. Live Control notification:

• Automatically pops up the 【Authorized Account】 window.
• User Real-time Comments area prompt: "Your account authorization has expired, please re-authorize to obtain real-time comments and restore Smart Reply".

2. SMS notification:

• The system will immediately send a mobile phone SMS reminder.
• Resend: If authorization remains unrestored and the live stream has not ended, a reminder SMS is resent every 3 hours. If the live stream ends early, resending stops.
• Termination: SMS notifications automatically stop after authorization is restored.

Re-authorization Methods

• Method 1: Complete re-authorization directly in the popped-up 【Authorized Account】 window.
• Method 2: Manually click WIZSTAR upper right corner → Account → Shopee → Go to Authorize.
• Important note: When re-authorizing, please make sure to use the account currently live streaming for authorization. If you use a different account, the system will prompt 【Authorization failed, please use the live streaming account for authorization. If you need to switch live stream accounts, please close the current live stream first】.

Q: What should I do when the authorization prompt shows 【Authorization expired, please re-authorize】?

A: The authorization is valid for 365 days. After expiration, you need to complete the authorization process again. Go to the upper right corner 【Account Login】 → 【Shopee】 → 【Go to Authorize】.

Q: Why can't I create/edit/delete Shopee products in WIZSTAR?

A: Shopee product management needs to be done in Shopee Seller Center. WIZSTAR only synchronizes and displays product information and cannot perform add, delete, or modify operations on products.

Q: What should I do if comment interaction suddenly stops during live streaming?

A: It may be caused by authorization expiration. Please check whether the Live Control has popped up an authorization prompt, and re-authorize according to the prompt to restore comment interaction.

Q: Does Shopee live streaming require installing OBS?

A: No. Shopee live streaming is directly created and streamed by WIZSTAR through API, without the need for OBS or other third-party tools.

Q: Can I live stream on multiple Shopee sites simultaneously?

A: Currently, one authorization corresponds to one site and one account. If you need to switch sites or accounts, please end the current live stream first and then re-authorize.

Q: What are Shopee's compliance requirements for AI live streaming?

A: Using AI for Shopee live streaming requires applying for a permit from Shopee in advance. Please note the following:

• Digital human image appearance must comply with Shopee live streaming standards (no exposure of sensitive body parts, no images of persons under 17 years old, etc.)
• Digital human movements must be natural and smooth, without obvious lag
• Prohibited from using facial features and voices of public figures (politicians, religious figures, artists, etc.)
• The anchor must continuously interact with the audience, including answering questions in the comment section, displaying products according to audience requests, etc.

For specific terms, please refer to Shopee Live Streaming Terms and Conditions: https://help.shopee.co.id/portal/4/article/130278